Refund Ticketmaster

Ticketmaster has announced their new plan to refund customers for thousands of music events that were canceled and postponed because of coronavirus. Can I exchange my tickets for a performance at a future date? We’d love to have you back! If you’ve already requested an exchange, it is in progress. 1 Ticketmaster is the trading name of the following two companies: (i) Ticketline Unlimited Company (a company registered in Ireland under company number 135876, with registered offices at 2nd Floor, College Park House, 20 Nassau Street, Dublin 2 D02 VY46), and (ii) Ticket Shop (N. A: Ticketmaster will contact you directly via email. Ends 2020-12-31. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. Live Nation merger with Ticketmaster united the world’s largest concert promoter with the dominant ticket seller in North America. Unfortunately, we can't exchange tickets. Ticketmaster refuses to issue refund (even though refunds are allowed per their website terms). The tricky language used by Ticketmaster may leave fans confused, and even worse, out of luck. ” So Ticketmaster can’t offer you a refund just because doesn’t have the money anymore—the venue does. The couple of answers already submitted are accurate. com Audiophile According to the financial site ZeroHedge, "Last week, New York lawmakers opened an investigation into Ticketmaster after the company revamped its refund policy to exclude postponed events. The ticket-seller has faced scalding. Ticketmaster says this is not a change in policy and that its refund policy has remained the same for years. Their anger is being stoked by the sense that some vendors switched their refund policies mid-crisis to avoid repaying consumers. Toronto Blue Jays. Earlier, Ticketmaster quietly changed its refund policy to exclude events that are postponed or rescheduled. For more information click here. Follow them to see all their posts. Can I get a refund? I’m worried about Coronavirus COVID-19. Ticketmaster said it is finalizing plans to refund for as many as 18,000 events that were postponed or canceled by the COVID-19 pandemic. But the company's website clearly used to promise refunds for events that had been "postponed, rescheduled or canceled. How to contact Ticketmaster U. A rewritten refund policy at Ticketmaster has some fans furious as the coronavirus pandemic disrupts concerts, sports and other events, The New York Times reports. However, depending on the event promoter or venue, you may be eligible for a refund of the price of the ticket only. Ticket packages obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void. Spice Girls: Waitlist. Ticketmaster has responded to the public outcry stemming from its refund-policy clarification by indicating that its refund terms have remained consistent. Ticketmaster has clarified its refund policy for events that have been canceled or postponed due to COVID-19, and it's potentially bad news for people who have purchased tickets for upcoming events. If they go forward with this policy the. Bought tickets on Ticketmaster which I was doing a payment plan for an NBA game for this April Of 2020 which got canceled but the game got postponed for 2021 which is a game I don't want to attend. According to The New York Times, the policy included refunds for. Well, that's some grade-A bullshit. Although season ticket holders seem to have a way to get refunds via the clubs a larger concern are going to be secondary market sites. Similar to the plan announced on Friday by AEG Presents. Can I exchange my tickets for a performance at a future date? We’d love to have you back! If you’ve already requested an exchange, it is in progress. Refunds available at point of purchase. Ticketmaster refund policy change. How do I request a refund if I am unavailable for the new date? If you bought tickets online or over the phone, you won’t need to do a thing. These event organizers of concerts, festivals, games or events set the policy on refunds, and. Fuck Ticketmaster. Bottom line: Refunds vary by concert, so check Ticketmaster or your venue for refund rules for your show, so you don't waste your money. Within a few days of the playoff series ending, I received the refund on my card for game 6. The truth is that this depends on whether the event provider is a participant on the Ticketmaster Fan Guarantee. Congratulations, Ticketmaster users! Because of a. Ticketmaster; Refunds and Exchanges; Can I have a refund or exchange? My card has expired – how do I get my refund? Can I get a refund due to the bad weather?. The world’s leading enterprise-grade ticketing software and services company, powering the biggest and best in live entertainment. UPDATED 4/19, 4:50 p. Used 16452 times. Ticketmaster’s refund policy now says “Refunds are available if your event is canceled” It used to say “Refunds are available if your event is postponed, rescheduled, or canceled” Just an FYI. With large gatherings across the nation either canceled or postponed due to the spread of coronavirus, many ticket-holders are seeking refunds for concerts, sports and other events. Ticketmaster’s original refund policy was a primary reason users have been willing to pay premium prices for tickets and substantial fees directly to the ticket sales company, wrote Gutride. The additional cost for a collector ticket is non-refundable if the ticket has been dispatched. "Typically, event organizers have had the flexibility to offer refunds for virtually all postponed and rescheduled events. Hella Mega Tour 2020. Picture: Flashpop, Ticketmaster Screenshots of the refund information on Ticketmaster's website in March show that the events company previously claimed to offer refunds for a variety of circumstances. Please note VIP package purchasers will be contacted via e-mail a few days prior to the actual show date with additional details specific to their VIP package program. Used 2213 times. Ticketmaster is the company everyone loves to hate, and today it acknowledged as much. NASHVILLE, Tenn. (WTVF) — Ticketmaster, one of the world's biggest ticket sellers, is facing backlash for changing its refund policy during the COVID-19 pandemic. You will not receive a refund for the ticket fees or shipping. While many ticketholders are happy to obtain their tickets until. AEG, Live Nation's concert rival, revealed a plan to soon offer a. If paid by cash, try contacting the Ticketmaster customer support line to inquire about getting a refund. Live Nation merger with Ticketmaster united the world’s largest concert promoter with the dominant ticket seller in North America. If you purchase a ticket package via Ticketmaster VIP, your credit card will be billed by PrimeSport. Legal Guide TICKETMASTER PURCHASE POLICY. How do I request a refund if I am unavailable for the new date? If you bought tickets online or over the phone, you won’t need to do a thing. Ticketmaster has quietly changed its refund policy to no longer cover postponed or rescheduled shows. As reported previously, Ticketmaster appears to have quietly changed their refund policy in March from providing refunds if a show had been “postponed, rescheduled or canceled” to just providing a refund if an event had been canceled, allowing Ticketmaster to defer refunds for shows that have been postponed, even if the postponement is. Ticket purchases made at Ticketmaster will be refunded within 30 days. "Over 11,000 events, including over 4,000 postponed sports, concerts and arts events, have already authorized refunds," Ticketmaster continued. re·fund·ed , re·fund·ing , re·funds v. For purchases made through third party purchases (i. Can I get a refund? If your event is going ahead as planned then you're all set, your tickets remain valid. Therefore we can't guarantee the refund of your tickets. ) please reach out to the agency where the ticket was purchased. The background image height is less than the widget height. Pascrell, Porter Put Ticketmaster Refund Policy On Blast. Ticketmaster has quietly changed its refund policy to no longer cover postponed or rescheduled shows. Ticketmaster’s original refund policy was a primary reason users have been willing to pay premium prices for tickets and substantial fees directly to the ticket sales company, wrote Gutride. In order for Ticketmaster to issue refunds it needs to work with the event venues, but those venues are. If you ordered your tickets online or over the phone, we have you covered! No additional action. For canceled events, your refund will be processed automatically in as soon as 30 days. Within a few days of the playoff series ending, I received the refund on my card for game 6. For example, if a concert or a. Ticketing company Ticketmaster has issued a statement in response to an outcry from music fans after it recently adjusted the language on its web site regarding refund policies. With large gatherings across the nation either canceled or postponed due to the spread. Should the event be rescheduled, Ticketmaster contacts the buyer with the new event information. That's technically what's happening with both the Justin Bieber and Taylor Swift. NET "If your event was rescheduled, we are working with the event organizer to identify new dates, and we. You can reach us at 1300 651 607 or resale. Now, ticketmeizer is gonna create bad vibes between artists and their fans with some stupid, greedy shit like this?. Click here to purchase tickets to Part One or Part Two separately. Ticketmaster announced Friday a resolution to its refund policy. If you purchased tickets from Ticketmaster for an event that was canceled, you will automatically receive a refund to the same card you bought them with, minus UPS fees, within seven to 10. With large gatherings across the nation either canceled or postponed due to the spread of coronavirus, many ticket-holders are seeking refunds for concerts, sports and other events. Seattle Dragons Single Game Purchasers. Update, April 17th: Ticketmaster has unveiled a new refund policy for postponed concerts and events. Click here to purchase tickets to Part One or Part Two separately. Ticketmaster has faced backlash from consumers seeking refunds for postponed live events. When event is moved you can only return the ticket until the day of the event due to the terms of our Terms and Condition and Purchase Policy and receive a refund. Live Nation, which owns Ticketmaster, is refunding any show that's been officially cancelled. ** dollars for those same two tickets. Organizers need more time to reschedule: Ticketmaster. In addition, Ticketmaster continues to issue refunds for all cancelled events. Live Nation, the company that owns Ticketmaster, and AEG Presents announced plans to refund tickets for shows and concerts postponed by the COVID-19 coronavirus pandemic. If it’s postponed customers can either have a refund or use the tickets for the new event and if the price has gone down since you first bought it; you’ll only be eligible for a refund at the discounted rate. , the nation's largest concert promoter, revised its refund policy to cover only canceled events, not postponed or rescheduled ones. Then they changed their policy for no refunds after I purchased the tickets. Ticketmaster, AEG to Offer 30-Day Ticket Refund Window for Postponed Concerts Some 18,000 concerts have been impacted by the COVID-19 crisis. (WAVE) - Since the beginning of the coronavirus pandemic, thousands of concerts, shows and sports events have been canceled or postponed. Most recently, Ticketmaster, which sells more than $30 billion in tickets per year, has made changes to its refund policy. Prompt refund for tickets. He says he's tried to get through to Ticketmaster on the site, through email and on the phone - all to no avail. Ticketmaster is the company everyone loves to hate, and today it acknowledged as much. Tickets can be purchased at the Greensboro Coliseum Advance Box Office located at: Box Office Hours: Monday – Saturday 11 a. Click here to purchase tickets to Part One or Part Two separately. Live Nation and Ticketmaster came under fierce criticism for. The company says the. Ticketmaster pulled a fast one on concertgoers by retroactively changing its refund policy so claims one of its customers in a new lawsuit. We will continue to keep fans up to date on the status of events via email and via our Covid-19 event portal. " The changes are set to begin May 1 and will. Ticketmaster has received backlash recently after clarifying language online for its refund policy regarding postponed events. Get stock quotes, news, fundamentals and easy to read SEC and SEDI insider filings. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets. Your internet security is important to us. The COVID-19 pandemic has resulted in a huge surge of postponed, rescheduled, and cancelled events. Valspar Championship ticket refund policy. Ticketmaster has released a statement regarding the uproar over their recently changed refund policy. If the event is postponed, Ticketmaster will contact you via phone or email with the information regarding the changes in the time, venue, date, and more. So, let's take a closer look at how the Ticketmaster refund policy works. The good news is we know it happens, so under our Fan Guarantee we'll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. While the programming is maintained we are not authorized to make any return. These event organizers of concerts, festivals, games or events set the policy on refunds, and. With the COVID-19 crisis causing concerts and other live gatherings to be halted, the giant ticket seller owned by Live Nation. Billboard says that, "starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert's new dates and the option to initiate a refund including the ticket price and all fees. Ticketmaster sells tickets and offers the money over to the venues the place the occasions are held. NET "If your event was rescheduled, we are working with the event organizer to identify new dates, and we. Ticketmaster said "it may take up to 7-10 days for the refund to appear on your credit card statement. Ends 2020-12-31. 1988 Press Photo Siobhan Johnson of Ticketmaster holds tickets to a show This is an original press photo. That's technically what's happening with both the Justin Bieber and Taylor Swift. Now, the president of Live Nation, Ticketmaster’s parent company, has responded to the matter in a television interview with CNBC. That wasn’t the case for Volpe, because her concert was postponed. Joseph's Health Amphitheater at Lakeview on. Unlike in the past, when refunds were available for events that were cancelled or rescheduled/ postponed, the company’s new policy offers refunds solely for cancelled events. International: 925. ** dollars for those same two tickets. Ticketmaster has responded to the public outcry stemming from its refund-policy clarification by indicating that its refund terms have remained consistent. Live Nation announced the plan after facing widespread criticism for rewording refund policies on Ticketmaster's website last month and denying refunds to nearly all of its concerts, except for. After a week of backlash that included a New Jersey lawmaker demanding answers, Ticketmaster is rolling out a new refund plan for concerts postponed by the coronavirus. Ticketmaster has come under fire this week for its ticket refund policy regarding canceled and postponed concerts, especially in the wake of the coronavirus pandemic. Not all schedule changes are the result of COVID-19 precautions. Ticketmaster is facing ample fan scrutiny and criticism after quietly changing its refund policy to exclusively cover canceled events, instead of those that have been postponed or rescheduled. Ticketmaster, which processes more than $30 billion in ticket sales each year, acts on. 24, 2017 12:52PM ET / Published Dec. Ticketmaster's Purchase Policy also reportedly states 'the Event Provider may set refund limitations' in cases of events that have been rescheduled - leading many purchasers in the US to. 01, 2011 7:28PM ET Paul Sakuma / AP Photo. Can I make a claim through my ticket insurance? What if my event is cancelled or postponed due to Coronavirus COVID-19?. Many fans are fuming! Because of the COVID-19 epidemic, many events and concerts are postponed/to be rescheduled (about 90%) or even cancelled (about 10%). The list below shows all events that have had recent schedule changes. Can I get a refund? If your event is going ahead as planned then you're all set, your tickets remain valid. "It's Ticketmaster's standing policy to automatically refund the. Siobhan Johnson of Ticketmaster holds some tickets to Gladys Knight and The Pips at the ticket window in the Maison Blanche Building. Used 2213 times. Dear fan, Thank you for this refund request. In addition to the ticket price your order may require payment of a booking fee per ticket, a transaction fees per order and/or other supplementary fees which may apply to the event. Ticketmaster's official position is, "due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. Ticketmaster is preparing to roll out a refund plan for concerts and tours that have been postponed due to the ongoing global health crisis. According to screenshots published by The New York Times, Ticketmaster’s refund policy had previously stated that “Refunds are available if your event is postponed, rescheduled, or canceled. That wasn't the case for Volpe. Ticketmaster refund policy changes due to coronavirus (reports) Updated Apr 14, 2020; Posted Apr 13, 2020 Country singer Chris Young performs at the St. (WTVF) — Ticketmaster, one of the world's biggest ticket sellers, is facing backlash for changing its refund policy during the COVID-19 pandemic. Ticketmaster, owned by Live Nation Entertainment, told The New York Times that the refund policy hasn't changed, and that the new language was simply a clarification of the way it's always been. The ticket retailer Ticketmaster is finalizing plans to issue refunds for up to 18,000 postponed events in the wake of the COVID-19 pandemic. The ticket giant tweeted their response. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information. Fan Safety Is Our Priority: Find the Status of Your Event or Information Regarding the Cancelation and Rescheduling of Live Events. NFL outlines ticket refund policies despite plans for. NASHVILLE, Tenn. If your event has been rescheduled and the event's organizer is offering refunds, this option will be visible under the event in your Ticketmaster account. Ticketmaster's parent company, Live Nation, recently announced it would give ticket holders 30 days to request a refund once one of the postponed shows sets a new date, USA Today reported. Customers claim they should. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. Enter code at checkout. Why do event promoters. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. If I hadn't of checked the account though, I wouldn't have known it was done. If you bought your t ickets on Ticket Exchange, they have been purchased from an individual seller, unfortunately we can’t give you a refund of these. Limited time only. And demand a refund. Plan comes Liked by Dan Armstrong. You can do this on Ticketmaster’s new ticket exchange – all you need is a Ticketmaster account to get started and we’ll do the rest. Please refer to the following for details. You might not be getting a refund for tickets purchased for a live show this year. Ticketmaster will no longer refund postponed shows amid coronavirus crisis. Well, a $1. Ticketmaster went on to explain that more than 11,000 events have already allowed for refunds, and while “we cannot guarantee all event organizers will offer refunds on their rescheduled events, we anticipate the vast majority will make a refund window available once new dates have been determined. By Calum Slingerland. Starting May 1, once postponed shows set new dates, fans will begin receiving emails. According to screenshots published by The New York Times, Ticketmaster's refund policy had previously stated that "Refunds are available if your event is postponed, rescheduled, or canceled. It is Ticketmaster's standing policy to automatically refund the full cost of the Broadway ticket and the associated fees back to the original purchaser's credit card for any canceled events: As this is an unprecedented volume of show cancellations during the Coronavirus COVID-19 pandemic, Ticketmaster states that you should expect to. Ticketmaster Refund. 6 To claim a refund under clause 11. Please Note: Visit your account to find your tickets and check your event's refund or credit eligibility. View our interactive Soldier Field Seating Chart. The Live Nation subsidiary's statement came after a subtle. I'm worried about Coronavirus COVID-19. According to the New York Times, a page on Ticketmaster's website used to state that refunds "are available if your event is postponed, rescheduled or canceled. I got the refund each time, minus the convenience charges, which is a lot better than having to eat the entire cost of the tickets. Ticketmaster’s new refund policy, photo via Digital Music News. Legal Guide TICKETMASTER PURCHASE POLICY. Ticketmaster has faced backlash from consumers seeking refunds for postponed live events. Ticketmaster has assured customers that it will issue refunds for the tens of thousands of events affected by the coronavirus pandemic. Ticketmaster has responded to the public outcry stemming from its refund-policy clarification by indicating that its refund terms have remained consistent. That wasn't the case for Volpe. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoter's, team's or venue's instructions or deadlines, which, along with the decision about whether or not to issue a refund or. If paid by cash, try contacting the Ticketmaster customer support line to inquire about getting a refund. Before the crisis, Ticketmaster's refund policy page included a message stating "Refunds are available if your event is postponed, rescheduled, or canceled," according to Digital Music News. Live Nation announced the plan after facing widespread criticism for rewording refund policies on Ticketmaster's website last month and denying refunds to nearly all of its concerts, except for. Starting May 1, fans can request a refund for a 30-day peri…. You can check out which events have been cancelled or rescheduled on our information portal. There’s a reason you can’t get a refund from Ticketmaster for a postponed concert — the online ticket seller doesn’t have your money. Organizers need more time to reschedule: Ticketmaster. TicketMaster Does It Again: Infuriates Fans With Its Refund Policy AUDIENCE , ISSUES Posted: April 9, 2020 10:31 am Online, fans are fuming about being unable to get refunds for concerts that have been postponed, often with no rescheduled dates in sight. Within a few days of the playoff series ending, I received the refund on my card for game 6. Live concerts, sporting events, theatrical shows, and more are. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no. The statement has already angered many users of the service. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. Limited time only. If that's the case, we'll send you an email telling you how to get your money back. If you ordered your tickets online or over the phone, we have you covered! No additional action. Chevron-shaped icon used for navigational cues. If Ticketmaster isn't gonna refund me during a pandemic then I don't really understand why I paid a convenience fee — dan wickes (@dan_wickes) April 13, 2020. We can only give you a refund if the event has been cancelled or rescheduled and the organisers are offering refunds. Crystal Fighters, Two Door Cinema Club, Sidonie, Coque Malla and more. According to the Washington Post, Ticketmaster will be. Platinum ticket. Ticketmaster is finalizing a plan to begin offering refunds for 18,000 concerts and events that had to be postponed because of the coronavirus pandemic. Facing an unprecedented wave of cancellations amid the coronavirus crisis, the ticket-sellers StubHub and Ticketmaster have modified portions of their refund policies, leaving ticketholders ticked. Ticketmaster has faced backlash from consumers seeking refunds for postponed live events. Can I get a refund? How can I contact Ticketmaster? I can't travel because of government restrictions in place due to Coronavirus COVID-19. Ted at Ticketmaster sorted a refund as we cannot go on the re-arranged date for the Strictly Pro Tour as we will hopefully be in honeymoon- very prompt service - thank you Ted. For any canceled events, due to the unprecedented volume of cancelations, please note that you should expect to receive your refund in as soon as 30 days. It’s best to return them to the store if possible. Last 4 digits of Card used Please enter the last 4 digits of the credit card number used to purchase. If you ordered your tickets online or over the phone, we have you covered! No additional action. The list below shows all events that have had recent schedule changes. Katie Porter of California and Bill Pascrell of New Jersey for refusing to issue refunds to customers for events …. If you purchased tickets from Ticketmaster for an event that was canceled, you will automatically receive a refund to the same card you bought them with, minus UPS fees, within seven to 10. How do I get a refund for my booking if my event is cancelled? If an event is cancelled altogether, we'll usually just refund your tickets automatically. But Ticketmaster, along with rival company AEG — announced new refund policies last week, which still require a concert to be canceled or officially rescheduled with new dates to trigger a. I advise everybody in the same situation to call Ticketmaster NONSTOP to file a complaint about their similar situation. Fuck Ticketmaster. The COVID-19 coronavirus pandemic has devastated the live event business. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support. Can I get a refund? I’m worried about Coronavirus COVID-19. "To be clear, Ticketmaster intends to refund as many tickets as possible in as timely a fashion as is feasible," Jared Smith, president of the company, writes in a statement. Followers 1. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support. According to the New York Times, a page on Ticketmaster's website. Used 16452 times. If your tickets were purchased through a Ticketmaster Outlet, you will need to return with your tickets to that outlet to obtain a refund. A few weeks ago. " Other ticketing services also announced shutdown policies:. The American ticket sales and distribution company is now only offering refunds on canceled shows. Additionally, Live Nation and Ticketmaster were sued by New York baseball fans demanding refunds for spring MLB games that are unable to be played amid the season's delay. Ticketmaster refund (3 Posts) Add message | Report. If Ticketmaster isn't gonna refund me during a pandemic then I don't really understand why I paid a convenience fee — dan wickes (@dan_wickes) April 13, 2020. Which means it’s now as much as that venue whether or not or not you’ll obtain a refund for that postponed present. Refunds for Canceled Events. I spent money on a product that TM refused to provide. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. The list below shows all events that have had recent schedule changes. However, you can try to contact the Ticketmaster Customer Service Team to confirm. Otherwise, you should expect to receive your refund in as soon as 30 days. According to Ticketmaster, if the concert is canceled, it’s eligible for a full refund. 1 Ticketmaster is the trading name of the following two companies: (i) Ticketline Unlimited Company (a company registered in Ireland under company number 135876, with registered offices at 2nd Floor, College Park House, 20 Nassau Street, Dublin 2 D02 VY46), and (ii) Ticket Shop (N. Spice Girls: Waitlist. The list below shows all events that have had recent schedule changes. Persons who purchased a parking pass along with their tickets will not able to go through a Ticketmaster account to request a refund for both parking and tickets. Ticketmaster announced Friday a resolution to its refund policy. When you buy a ticket at Ticketmaster, you need to know that they may or may not be eligible for a refund. Katie Porter of California and Bill Pascrell of New Jersey for refusing to issue refunds to customers for events …. If you purchased tickets from Ticketmaster for an event that was canceled. We refund the face value plus the service charge for each ticket – you'll see a credit onto your card within 15 days of us emailing you about the cancellation. As a report by Dylan Smith at Digital Music News writes, ticket refund policies are what led to the suit:. The online ticket sales giant. Not all schedule changes are the result of COVID-19 precautions. Ticketmaster Ripped You Off? Get Your Refund. The Live Nation subsidiary's statement came after a subtle. Ticketmaster refund policy if the event is cancelled due to the COVID-19 outbreak According to Ticketmaster refund policy, a person gets notified about the cancellation of any event. After serious blowback for appearing to tweak its refund policy to not cover events postponed by the pandemic, Ticketmaster's head honcho tweeted out a statement obviously intended to put buyers. Tickets $40 and Below Ticketmaster Sale. The company wrote: "Given the unprecedented. We provide specialized solutions for: The largest ticket marketplace in the world. Ticketmaster Refund. The venue does. Ticket-holders are upset after finding that Ticketmaster reworded its refund policy after the coronavirus pandemic began, causing concerts and events to cancel or postpone. The largest ticketing. How are ticket prices and fees determined? Can I chat online with a rep? How do I transfer tickets? How do I contact Customer Service? Browse Popular Topics. Ticketmaster says it will refund tickets for shows postponed or canceled due to COVID-19 4/19/2020. Live Nation and Ticketmaster came under fierce criticism for. Popular tickets. It’s Ticketmaster’s standing policy to automatically refund the full cost of the ticket and fees to the original purchaser’s method of payment used at time of purchase. Now, the president of Live. How do I request a refund if I am unavailable for the new date? If you bought tickets online or over the phone, you won’t need to do a thing. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information. Ticketmaster NEW REFUND POLICY - LET THE BUYER BEWARE!. If they are already putting out statements saying they currently do not have the cash to refund all postponed tickets, there is no way they will stay afloat if all public events are cancelled over the next year. Ticketmaster’s refund policy now says “Refunds are available if your event is canceled” It used to say “Refunds are available if your event is postponed, rescheduled, or canceled” Just an FYI. Ticketmaster was keeping their plan on how to roll out refunds to ticket holders but with their silence, the conversation was taken to the media and critics of the company ran in full force, including. As reported previously, Ticketmaster appears to have quietly changed their refund policy in March from providing refunds if a show had been “postponed, rescheduled or canceled” to just providing a refund if an event had been canceled, allowing Ticketmaster to defer refunds for shows that have been postponed, even if the postponement is. New tour 'Bailando en la Batalla Tour 2020' Enrique Bunbury, Andrés Calamaro, Vetusta Morla and more. SeatGeek is the Web's largest event ticket search engine. You can contact them for refund requests (see their details on your account page, under Your plan ). The world’s leading enterprise-grade ticketing software and services company, powering the biggest and best in live entertainment. Ticketmaster, which had been under fire for revising its refund policy during the COVID-19 pandemic when some fans most need those refunds, is now assuring the public it “intends to. You do not need to request a refund. That's exactly why chargebacks exist. People are mad at Ticketmaster, really mad. Ticketmaster is finalizing a plan to begin offering refunds for concerts and events that have been postponed due to the coronavirus pandemic, following criticism of a policy that would only refund. Ticketmaster has changed its policy on refunds amid the coronavirus pandemic. “I think there’s a lot of misperception about Ticketmaster,” Joe Berchtold, the president of Live Nation, the company that owns Ticketmaster, said on CNBC’s “Squawk Alley” on. He is thorough, detailed, analytical, an excellent communicator, and has proven to be a leading product manager in our group. Ticketmaster, which is owned by Live Nation, maintains that offering refunds for postponed shows is ultimately up to the artists. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. All you need to do is fill out this Ticketmaster Refunds form and we'll have that sorted for you. NET "If your event was rescheduled, we are working with the event organizer to identify new dates, and we. In certain cases, Ticketmaster will refund tickets for a cancelled event at the assignment of the organiser. Ticketmaster has faced backlash from consumers seeking refunds for postponed live events. Ticketmaster's Instagram profile has 237 photos and videos. With the COVID-19 crisis causing concerts and other live gatherings to be halted, the giant ticket. Ticketmaster; Refunds and Exchanges Whether you're looking to take advantage of our 24-hour fan guarantee refund & exchange programme or check out our other refund & exchange policies this is the place to check. While supplies last. Starting May 1, fans can request a refund for a 30-day. Live Nation has announced details of its ticket-refund program for shows cancelled or rescheduled due to the coronavirus pandemic. Starting June 18, your Ticketmaster account might sprout one or more of the following: A discount code for each Ticketmaster purchase you made between Oct. Ticketmaster provided the FTC with a list that included the 1,018. Ticketmaster announced on Friday a resolution to its refund policy. As a report by Dylan Smith at Digital Music News writes, ticket refund policies are what led to the suit:. We are working every day towards that goal. You can request a refund up to 180 days after you pay for your item. Online, fans are fuming about being unable to get refunds for. Service charges, postal fees and invoice fees are non-refundable. 4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Customer Services, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). Why do event promoters. Photo is dated 6-21-1988. All you need to do is fill out this Ticketmaster Refunds form and we’ll have that sorted for you. That wasn't the case for Volpe, because her concert was postponed. An original post from March 12th has been updated with Ticketmaster's definition of what - in their book - qualifies as a canceled, delayed, or postponed event respectively. I have purchased hockey tickets for a game 6 through Ticketmaster where the round ended after 5 games. World Tour - Robbie Williams. LOS ANGELES (CBSLA) — Ticketmaster's rewritten refund policy has some fans up in arms as the coronavirus pandemic continues to disrupt sports seasons, concerts and other live events. The company got a lot of negative press for not doing so up until now, because many events decided to postpone indefinitely vs. The event organizer has had to cancel your event. So, let's take a closer look at how the Ticketmaster refund policy works. This underlying policy states Ticketmaster acts. I simply asked by writing a letter to Customer Service. We can only give you a refund if the event has been cancelled or rescheduled and the organisers are offering refunds. Ticketmaster has also offered some explanations for why this took so long, saying that it works through so many other companies and venues and artists that it didn’t want to start putting out information without a more comprehensive idea of how a massive refund effort like this would work. Used 2213 times. My Account Ticket Your Event Refunds and Exchanges Sell Contact Us Custom Tickets Gift Cards N. Billboard is reporting that Ticketmaster is finalizing a plan to begin offering refunds for concerts by artists performing in more than 18,000 concerts and events that had to be postponed because of the coronavirus pandemic. Now, the president of Live Nation, Ticketmaster’s parent company, has responded to the matter in a television interview with CNBC. That wasn't the case for Volpe. Bat Out of Hell. Ticketmaster Will Issue Refunds for Postponements: According to this post on Miles to Memories, Ticketmaster will now start issuing refunds for postponed events (not just canceled events). Starting May 1, once postponed shows set new dates, fans will begin receiving emails. Get stock quotes, news, fundamentals and easy to read SEC and SEDI insider filings. Sign this petition. If you're looking for the status of your event, or want more information regarding the cancellation and rescheduling of live events, go to ticketmaster. Ticketmaster, in its own statement, said event organizers are responsible for offering refunds for postponed events but many are waiting to do so until events are rescheduled — a process. Ticketmaster to Refund Customers. I have just checked my credit card account online and it now says that the refund tranaction was 17th July and posted on 20th July. You can check out which events. Ticketmaster takes their time with payment, and now they (Gilberto is Ticketmaster rep) are saying the following:-----. In certain cases, Ticketmaster will refund tickets for a cancelled event at the assignment of the organiser. The new policy. Selecting the wrong one can delay us in processing your refund. Can I get a refund? I’m worried about Coronavirus COVID-19. Live concerts, sporting events, theatrical shows, and more are. To help plan your visit, please check out our promotions schedule for more information on special events, giveaways, discounts and more. Ticketmaster was keeping their plan on how to roll out refunds to ticket holders but with their silence, the conversation was taken to the media and critics of the company ran in full force, including. NASHVILLE, Tenn. Ticketmaster refund policy change. Ticketmaster fans were worried after wording on the website changed (Picture: iStockphoto/Getty) Customers were left concerned after it appeared Ticketmaster changed the wording of its refund. It follows what USA Today reports as an online change in the wording of the company’s refund policy amid a wave of coronavirus-related event. The language on their website has been. Fuck Ticketmaster. Two organizers, Live Nation Entertainment and AEG Live, will. Can I get a refund? If your event is going ahead as planned then you're all set, your tickets remain valid. The list below shows all events that have had recent schedule changes. Ticketmaster Ripped You Off? Get Your Refund. The show, like all events, has now been postponed, and Pizzolon wants a refund. Please note: before buying tickets it's really important to double check all the event details and make sure you're 100% happy before going ahead, take a look at our purchase policy for more information. Ticket refunds should be received within 7-10 business days. CLASS ACTION. Ticketmaster declined an interview request from NEWS 1130, but did provide a statement. Photo is dated 6-21-1988. Fans are none too happy about Ticketmaster’s new refund policy, which the ticketing giant quietly changed in response to how the COVID-19 pandemic has brought the once thriving concert and. We can't offer any exchanges or refunds if you're event is going ahead on the date originally planned - b ut how about selling your tickets to another fan for the price you paid?. Ticketmaster refund policy changes due to coronavirus (reports) Updated Apr 14, 2020; Posted Apr 13, 2020 Country singer Chris Young performs at the St. TicketMaster Does It Again: Infuriates Fans With Its Refund Policy AUDIENCE , ISSUES Posted: April 9, 2020 10:31 am Online, fans are fuming about being unable to get refunds for concerts that have been postponed, often with no rescheduled dates in sight. It states that refunds to the face value of a ticket must be given if an event is cancelled. If they are already putting out statements saying they currently do not have the cash to refund all postponed tickets, there is no way they will stay afloat if all public events are cancelled over the next year. A second update was added as of this writing, with Ticketmaster now deferring refund-based actions back to that of the "event organizer," with details to follow in one's. The ticket retailer Ticketmaster is finalizing plans to issue refunds for up to 18,000 postponed events in the wake of the COVID-19 pandemic. Service charges, postal fees and invoice fees are non-refundable. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster. Ticketmaster will no longer refund postponed shows amid coronavirus crisis. Ticketmaster stated that although its wording regarding refunds has changed, “its underlying refund policy has not changed,” the Times reports. Bill Pascrell, Jr. Most recently, Ticketmaster, which sells more than $30 billion in tickets per year, has made changes to its refund policy. The ticket-seller has faced scalding. For example, a consumer who paid $400 for two tickets from TicketsNow that sold for $200 from Ticketmaster will get a $200 refund. Ticketmaster's website has an option for people to submit a request, including refund requests while specific information about refunds, cancellations and more can be found in Ticketmaster's. Join Daniel and 2,705 supporters today. I didn’t purchase the ticket insurance, do I get any type of refund if the event is cancelled or postponed? Most concerts and events are “no refund, no exchange”. Ticketmaster is owned by Live Nation. Ticketmaster has released a statement regarding the uproar over their recently changed refund policy. Ticketmaster has updated the wording of its refund policy for postponed events, and customers are not happy. Ticketmaster refund policy changes due to coronavirus (reports) Updated Apr 14, 2020; Posted Apr 13, 2020 Country singer Chris Young performs at the St. Home of the insider insights newsletter and the Canadian Insider Club which offers alerts and premium research. Ticketmaster Changed Its Refund Policy and People Are Pissed Ticketholders are only getting money back for outright cancellations amid the COVID-19 pandemic. The list below shows all events that have had recent schedule changes. Ticketmaster will most likely file for bankruptcy during this crisis. Most recently, Ticketmaster, which sells more than $30 billion in tickets per year, has made changes to its refund policy. "It's Ticketmaster's standing policy to automatically refund the. Live Nation, the company that owns Ticketmaster, and AEG Presents announced plans to refund tickets for shows and concerts postponed by the COVID-19 coronavirus pandemic. Now, ticketmeizer is gonna create bad vibes between artists and their fans with some stupid, greedy shit like this?. Ticketmaster has decided to quietly alter their refund policy in light of the current coronavirus pandemic, and people aren't happy. INTRODUCTION; 1. Pascrell, Porter Blast Ticketmaster Refusal to Refund Fans for Pandemic Postponed Shows PATERSON, NJ - U. But Ticketmaster, part of the world’s largest concert promoter after its merger with Live Nation earlier this year, has a reputation for taking. Accessible Seats Manage Tickets Buy Tickets Ticket Delivery Resale Policy & Security. Why Ticketmaster doesn't refund News April 15, 2020 April 15, 2020. Ticketmaster has quietly changed its refund policy to no longer cover postponed or rescheduled shows. The good news is we know it happens, so under our Fan Guarantee we’ll refund you within 24 hours of purchase, no questions asked, subject to terms and conditions. Ticketmaster stated that although its wording regarding refunds has changed, “its underlying refund policy has not changed,” the Times reports. ” So Ticketmaster can’t offer you a refund just because doesn’t have the money anymore—the venue does. Ticket refunds should be received within 7-10 business days. Ticketmaster sells tickets and gives the cash over to the venues where the events. 18, converted to the L. " Then the page was edited to say refunds "are available if. From March 25 to 27 in Madrid, Barcelona and Bilbao. You can contact them for refund requests (see their details on your account page, under Your plan ). Customers claim they should. Ticketmaster’s original refund policy was a primary reason users have been willing to pay premium prices for tickets and substantial fees directly to the ticket sales company, wrote Gutride. Service charges, postal fees and invoice fees are non-refundable. Ticketmaster is finalizing a plan to begin offering refunds for concerts and events that have been postponed due to the coronavirus pandemic, following criticism of a policy that would only refund. uk, You can do this on Ticketmaster's new Ticket Exchange - all you need is a Ticketmaster account to get started and we'll do the rest. To help plan your visit, please check out our promotions schedule for more information on special events, giveaways, discounts and more. 4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Customer Services, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). The online ticket sales giant. We provide specialized solutions for: The largest ticket marketplace in the world. When available, individual tickets can be purchased online via Ticketmaster or at the Bojangles' Coliseum box office. Not all schedule changes are the result of COVID-19 precautions. And demand a refund. com? A: Single game ticket purchases made through Ticketmaster. All you need to do is fill out this Ticketmaster Refunds form and we’ll have that sorted for you. Used 16452 times. But the company’s website clearly used to promise refunds for events that had been “postponed, rescheduled or canceled. But Ticketmaster, along with rival company AEG — announced new refund policies last week, which still require a concert to be canceled or officially rescheduled with new dates to trigger a. After significant outcry, Ticketmaster UK have amended their refund policies regarding events being affected by the coronavirus pandemic. Industry Legal Press Releases Top Story April 17, 2020 TicketNews Staff 0. Ticketmaster: All your entertainment needs under one virtual roof with tickets for theatre, concerts, sport, family events, clubs and more. NFL sets ticket refund policy. Ticket refunds should be received within 7-10 business days. Grow, Scale and Succeed TicketWeb, a division of Ticketmaster, delivers the most powerful engine for connecting fans with live events. Ticketmaster announced Friday a resolution to its refund policy. And demand a refund. Not all schedule changes are the result of COVID-19 precautions. I'm worried about Coronavirus COVID-19. Ticketmaster pulled a fast one on concertgoers by retroactively changing its refund policy so claims one of its customers in a new lawsuit. Sign In or Join Now to customise the events you want to see. Enjoy Molson Canadian and Coors Light (355ml cans or 12oz. How one of world’s largest casinos plans to reopen. Please Note: Visit your account to find your tickets and check your event's refund or credit eligibility. Fuck Ticketmaster. Then they changed their policy for no refunds after I purchased the tickets. Most recently, Ticketmaster, which sells more than $30 billion in tickets per year, has made changes to its refund policy. As more and more concerts are either rescheduled, postponed or canceled amidst the COVID-19 pandemic, Ticketmaster has reportedly changed its refund policies. The league has created a uniform ticket refund policy for all teams because of the uncertainty around how games. The language on their website has been. Search and explore the world's live entertainment tickets. Two organizers, Live Nation Entertainment and AEG Live, will. com and follow these simple steps:. Big Sound Festival. 20 Allocating your stimulus money; Car insurance rebates; Ticketmaster/StubHub terrible refund policies; Investing in today’s market Share Updated: April 13, 2020 - 2:00 PM. TUCSON, Ariz. I’d like the NFL to strike a deal with ticketmaster. Ticketmaster has quietly changed its refund policy at the expense of buyers who are experiencing an event change due to the coronavirus. The truth is that this depends on whether the event provider is a participant on the Ticketmaster Fan Guarantee. Ticketmaster Changed Its Refund Policy and People Are Pissed Ticketholders are only getting money back for outright cancellations amid the COVID-19 pandemic. All tickets are sold with a ‘no refund/no exchange’ policy. ALBANY – New York lawmakers have opened an investigation into Ticketmaster just days after the online ticketing agency apparently altered its refund policy to exclude postponed events even as. Ticketmaster's Instagram profile has 237 photos and videos. The announcement came after the ticket sales company was reprimanded by Democratic Reps. Starting June 18, your Ticketmaster account might sprout one or more of the following: A discount code for each Ticketmaster purchase you made between Oct. Furthermore, given your enormous power over the marketplace, your company’s assertions that this inability to obtain a full refund for postponed events shows rings hollower than a drum. " Other ticketing services also announced shutdown policies:. Adobe Stock With more people than ever seeking refunds for canceled concerts and events, customers have noticed that. refund synonyms, refund pronunciation, refund translation, English dictionary definition of refund. Ticketmaster told the Times it did recently change the language on its website, but said it did not change the policy. Disclaimer Contact Help. View our interactive Soldier Field Seating Chart. 1 Ticketmaster is the trading name of the following two companies: (i) Ticketline Unlimited Company (a company registered in Ireland under company number 135876, with registered offices at 2nd Floor, College Park House, 20 Nassau Street, Dublin 2 D02 VY46), and (ii) Ticket Shop (N. Ticketmaster refund policy change. Adding insult to injury, the new policy was implemented retroactively — meaning regardless of what the fine print. Can I get a refund? Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. It’s best to return them to the store if possible. According to screenshots published by The New York Times, Ticketmaster’s refund policy had previously stated that “Refunds are available if your event is postponed, rescheduled, or canceled. Posted at 9:32 PM, Apr 17, 2020. Online and phone orders: Sign in to your account to access your tickets and see your available refund and/or credit options. Ask the seller to go to the Transaction Details page for your transaction and click Issue a refund. All tickets purchased from the official ticketing agencies will be refunded. Not all schedule changes are the result of COVID-19 precautions. The American ticket sales and distribution company is now only offering refunds on canceled shows. 50 per ticket order windfall. The statement has already angered many users of the service. And demand a refund. Information about COVID-19 (Coronavirus) - Impacted events; What if my event is cancelled or rescheduled due to Coronavirus COVID-19? I'm worried about Coronavirus COVID-19. Ticketmaster refuses to issue refund (even though refunds are allowed per their website terms). In order to receive a refund or an exchange that may be offered, you will have to comply with the promoter's, team's or venue's instructions or deadlines, which, along with the decision about whether or not to issue a refund or. 01, 2011 7:28PM ET Paul Sakuma / AP Photo. Ticketmaster is preparing a new refund policy to get money back to. How do I request a refund if I am unavailable for the new date? If you bought tickets online or over the phone, you won’t need to do a thing. There are no Ticketmaster service charges for tickets purchased in person at the Coliseum box office. 27, 2013 ($2. According to The New York Times, the policy included refunds for. Ticketmaster has clarified its refund policy for events that have been canceled or postponed due to COVID-19, and it’s potentially bad news for people who have purchased tickets for upcoming events. When you buy a ticket at Ticketmaster, you need to know that they may or may not be eligible for a refund. While supplies last. 17/03/2020 n. If the event is postponed, Ticketmaster will contact you via phone or email with the information regarding the changes in the time, venue, date, and more. Picture: Flashpop, Ticketmaster Screenshots of the refund information on Ticketmaster's website in March show that the events company previously claimed to offer refunds for a variety of circumstances. "We are working every. Ticketmaster has released a statement regarding the uproar over their recently changed refund policy. Ticketmaster will refund the face value of the ticket, plus the booking fee "in accordance with the guidelines of the Society of Ticket Agents and Retailers". How do I get a refund for my booking if my event is cancelled? If an event is cancelled altogether, we'll usually just refund your tickets automatically. com If your event has been rescheduled and the event's organizer is offering refunds, this option will be visible under the event in your Ticketmaster account. Ticketmaster customers told how to get ‘missed event cover’ refund Allianz offers phone line advice on policy bought ‘in error’ Fri, May 27, 2016, 01:00. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoter's, team's or venue's instructions or deadlines, which, along with the decision about whether or not to issue a refund or. Ticketmaster, a division of Live Nation Entertainment Co. Festival Vive Latino. NASHVILLE, Tenn. If you booked directly through Ticketmaster. (WAVE) - Since the beginning of the coronavirus pandemic, thousands of concerts, shows and sports events have been canceled or postponed. Whether you want to catch your favourite comedian live or finally get the chance to see your childhood music heroes, Ticketmaster are there to make your. Toronto Blue Jays. Yahoo Sports. Two organizers, Live Nation Entertainment and AEG Live, will. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Cancelled event If the event is cancelled please contact the arena/organizer, who is responsible for questions concerning any refund of tickets. Ticketmaster has faced backlash from consumers seeking refunds for postponed live events. According to the Washington Post, Ticketmaster will be. au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria 3000. (WBTV) - Ticketmaster says it will offer refunds for thousands of events and concerts starting May 1. Now, the president of Live Nation, Ticketmaster’s parent company, has responded to the matter in a television interview with CNBC. Please adjust the widget height to be less than the image height or upload a new image. We will refund you for tickets amount without additional fees. We refund the face value plus the service charge for each ticket - you'll see a credit onto your card within 15 days of us emailing you about the cancellation. Need immediate assistance?. From March 25 to 27 in Madrid, Barcelona and Bilbao. Can I get a refund? I’m worried about Coronavirus COVID-19. Please refer to the following for details. draft) for only $5 until the end of the 1st intermission! The Oilers famed 50/50 draw will be offering variable splits for Saturday games. It follows what USA Today reports as a online change in wording of the company’s refund policy amid a wave of coronavirus-related event. _____ Don't Waste Your Money" is a registered trademark. Ticketmaster is owned by Live Nation. Ticketmaster's original refund policy was a primary reason users have been willing to pay premium prices for tickets and substantial fees directly to the ticket sales company, wrote Gutride. I simply asked by writing a letter to Customer Service. When available, individual tickets can be purchased online via Ticketmaster or at the Bojangles' Coliseum box office. Not all schedule changes are the result of COVID-19 precautions. The entire Ticketmaster team is working from home and doing its best to respond to all fans and clients. That said, some context may be helpful. "If an event organizer is offering refunds for postponed or rescheduled events, a refund link will appear on your Ticketmaster account," says the site in its message, putting the impetus on the. Quietly, the ticketing behemoth that's now part of Live Nation Entertainment launched a blog, making a very real effort to finally put a consumer-friendly face on the largely automated, fee-heavy operation. Can I get a refund? How can I contact Ticketmaster? I can't travel because of government restrictions in place due to Coronavirus COVID-19. Facing Backlash, Ticketmaster to Offer Refunds on Some Postponed, Canceled Events The concert and live event ticketing giant clarified its policy after weeks of complaints from ticket-holders. In December i sold the tickets through Ticketmaster (within 10 mins they sold), i was told i will not receive my refund until 12 days after the gig took place (July 2020) This is odd as the new buyer had paid for the tickets already and i do not have any physical tickets as none were issued. Click to head to refund form. It states that refunds to the face value of a ticket must be given if an event is cancelled. Ticketmaster has officially updated its refund policy, which previously allowed for ticket-buyers to get their money back for canceled or postponed events. According to the New York Times, a page on Ticketmaster's website. On Friday, Ticketmaster, the largest distributor of tickets for things like concerts, sporting events and more, said it will work with people to get them to a show or their money back. uk, You can do this on Ticketmaster's new Ticket Exchange - all you need is a Ticketmaster account to get started and we'll do the rest. Live Nation has announced details of its ticket-refund program for shows cancelled or rescheduled due to the coronavirus pandemic. As of March 1, there were over 55,000 events on our systems scheduled to take place between March 1 and the end of 2020. Ticketmaster Will Issue Refunds for Postponements: According to this post on Miles to Memories, Ticketmaster will now start issuing refunds for postponed events (not just canceled events). The company is now working out a plan to refund up to 18,000 events that were either. And the only possible (sort of) tickets I could HOPE to buy, were going on sale in about 12 hours, and were-obviously- in extremely high demand. After significant outcry, Ticketmaster UK have amended their refund policies regarding events being affected by the coronavirus pandemic. If you are unable to attend the new event date and the refunds. Unlike in the past, when refunds were available for events that were cancelled or rescheduled/ postponed, the company’s new policy offers refunds solely for cancelled events. Call our sales center. "Ticketmaster acknowledged the change, but said that its refund policy has. Cancelled / Rescheduled event In the case of a cancelled or rescheduled event, Ticketmaster will refund according to instructions given to us by the promoter of the event. The settlement will see concert goers receive a refund of $36 per ticket. You can contact them for refund requests (see their details on your account page, under Your plan ). " Resale site StubHub was hit with a similar consumer lawsuit last month regarding their change in refund policy. The online ticket sales giant. Ticketmaster will no longer refund postponed shows amid coronavirus crisis. Countless artists have had to. If that's the case, we'll send you an email telling you how to get your money back. You might not be getting a refund for tickets purchased for a live show this year. Fans are none too happy about Ticketmaster’s new refund policy, which the ticketing giant quietly changed in response to how the COVID-19 pandemic has brought the once thriving concert and. If you used Ticketmaster's website to buy tickets between October 21, 1999 and October 19, 2011, you're in for a windfall. Ticketmaster has officially updated its refund policy, which previously allowed for ticket-buyers to get their money back for canceled or postponed events. com for more information. Live Nation, which owns Ticketmaster, is refunding any show that's been officially cancelled.